WholesaleInternet Reviews – Just Another Scam

It’s a good time writing a honest review and my experience with WholesaleInternet hosting provider (wholesaleinternet.com). If you are looking for dedicated servers, be sure to read my experience before ordering. And if you got server from Wholesale Internet, you will find out many shocking facts about this scam company. So here we go…

After checking Wholesale Internet offers on WebHostingTalk forum, I found 2 or 3 positive reviews and decided to place an order. Right after visiting WholesaleInternet website, I thought – “it’s not the company I can trust”, because their design was cheap and dirty. Unfortunately, I also thought “webdesign not always indicates if company is good or bad” and it was my biggest mistake ever.

Next business day new box was up and running. After logging on to WHM, I realized he (why I say “he” instead of “them”? You will find out later…) deployed completely wrong hardware. After emailing support (actually, it’s a single kid company) for 2 days (!!!), finally I got correct hardware. But wait! He forgot to install cPanel this time. Another day of time wasting and cPanel was installed too. So I configured server settings and started building new websites, but after 1 week I saw this guy did NOT mount backup drive correctly (all backups were corrupted). About 30 hours have passed since my new support request, backup drive was re-mounted, and everything was OK.

I had no problems for about 4 weeks, when server suddenly went offline. Surely, I submitted emergency support ticket, and after several hours of waiting(!!!) I even got an answer – “This box was taken offline because we had phishing reports. please respond to the complaints to abuse@wholesaleinternet.com”. Of course, I NEVER got ANY reports, and there were NO abuse tickets in my account with wholesaleinternet.com. Requests to re-send abuse reports to another email address were ignored, but after 7 hours they placed notes about abuse reports in my support ticket.

Now the funniest thing. Someone was hosting a website and selling software on this server. One of persons (who bought software from my customers) was not happy about it, so he contacted hosting provider and asked him to shutdown website. Needless to say, whole server has been taken offline. Without any reason! It’s really shocking – someone writes “Please shutdown this server”, and server provider does so immediately. Of course, I requested him to re-activate server and told that unwanted site will be removed from server IMMEDIATELY. Unfortunately, it took another 13 hours(!!!) to respond.

Another funny part comes. This person has decided this site was mine (I have no idea why… Too much vodka or LSD?), and told me that server will never be activated again. Wow! So I had no other choice but to make a post on WebHostingTalk forum and let everyone know about this dirty liar and scammer. And you know what? This person even posted a reply to my thread and told his support team worked hard on this issue, and it’s my fault only (actually, no one has responded to support tickets). Thankfully, I made a screenshot of support desk, and right after adding this screenshot to forum, this dirty scammer was forced to shut his mouth off (because I proved he is just another liar).

Well, there was nothing else I could do, so I just went to my bank and did chargeback for all weeks of service, got a new server from reliable provider (SoftLayer), restored all backups from remote server, and forgot this a**hole…

End of story… Finally I know this “company” is being owned by NOT experienced person (a single person working under different names), has NO real support (try calling them, and you will see what I mean) and the best this dumb person can do – check support desk every 2-3 days…

Conclusion: if you have any server with Wholesale Internet now, I recommend looking for reliable provider and moving sites away from this “company” as fast as you can (before YOU WILL GET INTO TROUBLE), and if you are planning to do a business with this little idiot, THINK AGAIN. Learn from my mistakes, and don’t repeat them yourself.

If you want to see a screenshot of their support desk “solving” my problem, it’s available below…